Customer Request

✅ Your request has been successfully sent to Customer Service!

📦 Do you have a question about your order?

🤝 Our After-Sales Service team is here to help you.

🔁 Whether it's a return, an exchange, a defective product received, or simply a question,
We are doing our best to provide you with a quick and efficient response. ⚡

📝 Please fill out the form below.

Customer request form
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⚠️ First automated response (virtual assistant) The first response you receive is automatically generated by a virtual assistant (AI), designed to provide you with quick assistance and guide your request. Despite our vigilance, this assistant may sometimes provide incomplete or inaccurate information, or fail to cover certain specific situations. 👉 We therefore invite you to carefully read all the information provided. If the answer does not correspond to your situation, if you have a doubt, or if you wish to speak directly with an advisor, click on "Open a request to customer service" so that your request can be handled by our team.